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High Quality company reviews provider today? More than simply posting reviews, consumers today expect companies to respond to their comments. These reviews also give you a forum to be frank with consumers and reinforce positive reviews with thanks, or promotions. More importantly, they also give you a way to quickly rectify a poor review and show that you care. Medical company MedQuest, for instance, was able to significantly improve its review ratings and volume by improving the rate at which it responded to both negative and positive responses. The company’s review volume on Facebook soared by 163%, while it got 23% more reviews on Google. “Our new focus on patient experience goes hand in hand with monitoring and responding to online reviews — especially any negative ones,” MedQuest’s Dave Hidding recently told Reputation.com in a case study.
As experienced dropshippers know, there are so many aspects involved in running an ecommerce business that some problems do get overlooked. When they affect the way customers engage with your store, the result can sometimes take the form of bad online reviews, which could hurt your business. From logistical delays because of the complexities of international shipping to a miscommunication with your supplier, there are plenty of unanticipated hiccups that can turn a positive shopping experience negative for your customer. When that happens, you will want to mitigate the problem as quickly and as best as you can before it makes its way online and public. But customer reviews are tricky. As we’ll see from these online review statistics, negative reviews can be damaging, but all-perfect review scores may also raise warning bells.
For customer reviews, ask members of your community and their family members if they’d be willing to leave a review about the experience they’ve had with sales, the community and/or the employees. These reviews should speak to your community’s USPs and should be authentic. Don’t pre-write anything for your reviewers to cut and paste; genuine reviews carry far more weight than those that seem too professional or ingenuine. The more positive reviews you gain, the more people will trust your product or service.
Respond to reviews on multiple websites from one easy to use central dashboard. Share compelling positive reviews, automatically, and use them for social media content. Track trends and receive alerts of new reviews anywhere on the Web. Review My Company is the #1 solution to manage and push positive reviews! Why Are Reviews Important? Did you know that customer reviews increase sales conversions by almost 300%? And that 95% of people read a review before making a purchase? There’s a lot of business to lose if you don’t have reviews for your products or services. Review My Company is an online platform that provides your customers an easy way to review and amplify their positive experiences with your business, while only sharing negative reviews with you. Let’s see how much business you’ve been leaving on the table for your competition. Discover extra details at review reputation builder online software.
The same concept applies to your products online. If you advertise them on social media in such a way that appeals to the most influential people in your industry, they will naturally become interested in your products and start a conversation. Nowadays, with algorithms on every social media platform being used to push preferences in our faces and celebrity endorsement everywhere, online browsing is permeated with fake promotion and forced marketing. So it wouldn’t be uncommon to see content from people who have been paid to promote a business. Pinterest’s attitude to UGC is one to note. While the digital scrapbook site understands that marketing strategies are often based on retargeting display ads to get them in front of the right consumer, it can be seen as intrusive. So Pinterest recently introduced a newsfeed without an algorithm to respect the privacy of the online user.